What is MindMixer?

MindMixer is a community engagement platform designed to help public organizations connect with the people they serve. It provides an easy way for cities, schools, and local agencies to ask meaningful questions, collect feedback, and turn public input into actionable insight.

Is MindMixer under new ownership?

Yes–MindMixer has been acquired by Social Assurance, the company behind Class Intercom and community engagement platform Community Spark. Together, we’re expanding MindMixer’s original mission to help public organizations listen, connect, and collaborate with their communities more effectively.

What’s changing with the new MindMixer?

MindMixer is being rebuilt with modern, AI-first functionality to make community engagement faster, smarter, and more inclusive. The acquisition also brings together a number of powerful tools into one central suite, so schools, government offices, employers, and other users can combine the power of engagement tools with robust social media management and archival. What’s not changing is our focus on meaningful public participation and trust-building.

Who uses MindMixer, and how can public sector organizations apply it to real projects?

MindMixer is built for public-sector teams—including city and county governments, school districts, and community organizations. It’s used for projects like community planning, policy development, facility improvements, bond campaigns, and strategic visioning. Any initiative that benefits from community voice can be supported through MindMixer.

What makes MindMixer different from other survey or public feedback platforms?

Unlike traditional surveys or forms, MindMixer helps people feel heard. The platform is designed to foster conversation, not just data collection—helping organizations understand what matters most to their communities. It combines structured feedback tools with a focus on accessibility, inclusivity, and transparency.

How does MindMixer collect and organize community feedback?

Organizations create projects or topics where residents can share ideas, answer questions, or provide input. Feedback is gathered through an easy-to-use interface, and responses are organized into themes so teams can quickly identify common priorities and trends.

How does MindMixer help strengthen community trust and transparency?

Trust grows when people can see that their input matters. MindMixer gives organizations a clear, shareable way to report on what was heard—showing community members how their feedback shaped outcomes. This kind of openness encourages ongoing participation and confidence in local decision-making.

How does MindMixer make it easier to analyze and report on community feedback?

The platform helps turn raw input into meaningful insights. Teams can view responses by topic, sentiment, or demographic group and quickly generate summaries or reports that highlight what’s most important to the community.

How does MindMixer ensure that diverse voices are represented fairly?

MindMixer is built to encourage broad participation. It allows organizations to reach people across channels — online, at meetings, or through embedded tools and helps identify gaps in engagement. This ensures that feedback reflects the full spectrum of community perspectives, not just the loudest voices.

How do local governments and schools use MindMixer?

Local governments often use MindMixer to gather public input for comprehensive plans, infrastructure projects, and policy updates. Schools and districts use it to engage families, staff, and students in conversations about priorities, facility planning, and communication initiatives.

Does MindMixer integrate with our existing systems or tools?

MindMixer is designed to work alongside the tools public-sector teams already use. Feedback data can be exported and shared easily for analysis, reporting, or integration with existing workflows.

Can MindMixer support strategic planning, bond campaigns, or redistricting projects?

Yes. MindMixer’s flexible engagement tools make it ideal for gathering feedback on long-term plans, funding initiatives, or policy changes. Organizations can design engagement around key milestones and use insights to guide communications and decisions.

Can MindMixer help agencies meet open meetings, public input, or transparency requirements?

While every agency’s compliance needs vary, MindMixer supports the spirit of transparency and public participation by making engagement processes accessible, inclusive, and well-documented.

How long does it take to set up an engagement?

Most organizations can launch their first MindMixer project in just a few days. The platform is designed to be intuitive and flexible, so teams can move quickly from idea to community feedback.

What onboarding, training, or support options are available?

MindMixer provides dedicated support resources and training for new users. Whether you’re launching your first engagement or expanding an existing one, help is available through guides, webinars, and one-on-one assistance to ensure success.

How does MindMixer protect data privacy and security?

Protecting user data is a top priority. MindMixer follows industry best practices for security, privacy, and accessibility to ensure community feedback is collected and stored responsibly.

How can I learn more or request a demo?

To explore how MindMixer can support your organization’s engagement goals, please reach out through our contact form. A member of our team will connect to learn about your needs and share how MindMixer can help.